Our Mission

Since 2012, we’ve have been creating superior climbing grips for the indoor rock climbing market. Our goal is to supply fantastic customer service, with a superior product right here in the U.S. All of our products are manufactured at our partner facility Catalyst Productions in Georgia.

Contacting Us

For questions relating to orders or gym/wholesale pricing: [email protected]
For all other questions: [email protected]

Thrive Climbing LLC
2717 W Southern Ave
Suite 2
Tempe, Arizona 85282
United States
(480) 208-0344

Pricing & Ordering

Sales Tax

Orders placed in the State of Arizona will be charged sales tax for the city of Tempe.

Shipping cost

During checkout, shipping is automatically calculated after inputting your location. If you would prefer a different shipping method, please contact us by phone or email.

Placing an order

Orders can be placed through our website, simply add items to your shopping cart and select “Checkout”. For large or custom orders, please contact us by phone or email with your inquiry.

Payment and Terms

Net 30 terms are available, please contact us for more info.

Payments can be made by credit card, check, or transfer.

Discounts

All gyms receive a 15% discount.

Bulk discounts are available, contact for more info.

To become a distributor, please contact us

Production lead Time

Please allow for 30 days lead time on orders to be produced. Smaller orders will be produced as quickly as possible, large orders may take up to 30 days to complete.

Note : This is 30 days once payment is received. We will not start production until payment is received.

Net 30 terms are available, please contact Ryan at [email protected] Production will start immediately under net 30 accounts.

Climbing Gym Orders 

All orders for rock climbing facilities are eligible for our “gym” rates. Discounts are subject to change. Contact [email protected] for gym ordering sheet.

HOLD COLORS

Our standard colors are matched closely to the the industry leaders colors. We have color matching available upon request. If you require special colors, please contact Ryan at [email protected] .

Our color codes are matched with other manufactures codes,

 

Standard Colors –

Black 18-01 | Blue 13-01 | Bright Pink 11-26 | Dark Green 16-08 | Dune 15-06 | Forest Green 16-16 | Light Pink 11-20 | Lime Green 16-09 | Orange 14-01 | Purple 07-13 | Red 11-12 | White 12-01 | Yellow 15-12

 

Shipping Policy

How long does it take an order to ship?

All holds are made to order and will require 2-3 days processing time for small orders on average. For large orders, this time could be longer.

International Shipping

We offer international shipping, prices can be calculated through our shipping calculator during checkout. For large orders or other shipping methods, please call or email us for a quote.

Guarantee, Refunds, & Returns

Quality Guarantee

Grips -Our holds are backed by a lifetime quality guarantee against breakage caused by manufacturing defects. If a hold breaks, please contact us for replacement.

Volumes – Our Polyfiber volumes are backed with a one year warranty against manufacture defects.

Returns

We’re more than happy to accept returns on unused holds within 30 days of your initial purchase. All holds must be returned unused, in original packaging. Returns cannot be accepted if the holds are used or damaged in any way. A copy of the sales receipt and a written explanation for the return must also be included. We recommend using a traceable and insured shipping method, we are not responsible for lost or damaged shipments.

Refunds

Refunds will be processed within 7 to 10 business days after receipt of returned items.

Privacy Policy

Our privacy policy can be viewed here.